[mcpvperz]

well done on the SE, what method did you use ?

hey, sorry for the long reply - used empty box as there was a one time code that was required for me to give to the driver

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I'd say probably DNA since he had to file a PR.

I'd say you're right.

Two methods commonly trigger a PR with Amazon -  for some stupid reason the EB, and of course the DNA. The OP wouldn't have claimed an empty box.

used empty box as there was a one time code that was required for me to give to the driver

How in the living hell did you claim EB on a macbook.