[Alz007]

Regarding the boxing that I try with amazon.es. The representatives that I have come across do not want to hear anything and tell me that I have to request an escalation of the case because they dont find tue box in their return service. Do I have to ask for an escalation even though I was recently under an ofm? Is it too risky or can I do it? (Knowing that the ofm was on my French account)

@mothered