[Username21]

I tried it in Poland. I called customer service on the phone, but the person I called keeps saying that the product was delivered and does not believe me. For Poland, are you contacting by phone number or by mail ?

That's quite surprising...
When calling about DNA you should definetly act as dumbfounded as you can. Just ask the rep why the package hasn't arived yet or say that it says on the tracking that it got delivered and you have no idea how since you were in the house all past days etc etc.

When it comes to contacting i usally go with chat, however if played correctly phone call can definitely make the rep feel sorry for you and that's a great step in your claim.

if you have any more questions about Nike.pl my dm's are open, feel free to send a message. That is also for people outside of .pl as well.