[impatient]

Sharing this extreme pro tip with owners of Steam Deck. A few days ago I was feeling bored and felt like SEing Steam - not sure why, but their customer service is terrible so I decided to go after them. I opened a ticket claiming that my Steam Deck stopped working, whilst the battery section appears to be swollen. After a few exchanges they asked to see some photo evidence - which I photoshopped (easy peasy, duh). Waited for a couple of days and then boom! Rep gets back to me offering me a brand new Steam Deck. They asked me to safely dispose of my current device (sent them some really weird photos of me placing it in a plastic bag). The best part about this SE experience is that they posted a new Steam Deck yesterday via FedEx. I noticed that the device was posted from Washington, DC and it's arriving tomorrow by NOON! MAD! Anyway, feel free to use my advice and please don't forget to share your experience