RE: EB Gold chain 12-07-2022, 07:32 PM
#7
(12-07-2022, 12:58 PM)Aura_ Wrote:You threw the package away?(12-07-2022, 11:32 AM)mothered Wrote:(12-07-2022, 08:49 AM)Aura_ Wrote: the chain only weighs about 4.5 grams or soThe carrier's shipping scales wouldn't have Incremented 4.5 grams.
they checked with the delivery company saying that the weight was the same as when they sent it.
Tell them to email you the carrier's report, clearly demonstrating the net weight of 4.5 grams for the Item per se.
I asked them to send the report i'll keep you updated with their response.
(12-07-2022, 11:32 AM)mothered Wrote:(12-07-2022, 08:49 AM)Aura_ Wrote: the chain only weighs about 4.5 grams or soThe carrier's shipping scales wouldn't have Incremented 4.5 grams.
they checked with the delivery company saying that the weight was the same as when they sent it.
Tell them to email you the carrier's report, clearly demonstrating the net weight of 4.5 grams for the Item per se.
ok so they have responded with
"We have asked you for a photo of the package. You already threw this away. You also indicated that the package had not been opened. From this and the weight when sorting, we assume that it has been delivered."
what should i respond with
Why didn't you take a picture of the chain in the 'empty box' or whatever it came in?




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