RE: ASOS se first time 12-02-2022, 04:02 PM
#48
(11-25-2022, 02:57 AM)mothered Wrote:(11-24-2022, 05:09 PM)CertainLolly Wrote: They opened up an investigation with their senior team. Is that bad?It's simply part of protocol to move forward with the claim.
Please update us when you receive their reply.
UPDATE: After the first contact I contacted them every 1-2 days (mostly via live chat but I called 1 time). Each time they said I had to wait 24 hours or few more days. Today I got the refund, I haven’t been called and I haven’t received an email either, I just got refunded the money is back in my account. So it is a succes. Next hit will be the Meta Quest 2. I will make a new thread shortly for that. Thanks for the help mothered

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