[sl69]

@mothered
How did your last conversation with the actual representative end?

he said.
But our details shows everything was there inside the package
If you wish to pursue this matter further, I'd like to ask you to contact local law enforcement and contact us with the URL to the online police report regarding this incident or a police report number regarding this incident and the name of the related police department for us to take further action.
Apart from this, is there anything else I can assist you with today?

asked for evidence or how they can prove this - this was before you told me to emphasise evidence which i have yet to do as i feel they will throw it in face again


We have all the details videos and scans which shows it was delivered. Since you are saying that you don't have it, then please file police report
Without police report we are unable to help you
I understand that this might be frustrating, but the response you were given previously was correct. We aren't able to provide further insight or action on this matter. If there's nothing else you'd like to discuss, I'll have to end this Chat.