[ruonis55]

What Item are you planning to SE?

An iPhone

Hey, I'm having trouble finding information about DHL insider. This is what I know: I would order something from amazon.de , it would arrive at DHL packstation . A guy who has DHL insider logins, he would change tracking information that is Returned To Sender, then my order would be automatically canceled in amazon, I would then call/write to amazon and said that I changed my mind and that I don't want my order and I want to get a refund. I get a refund and then I go to the packstation and get my ordered package. Is that it? Or I missed something?

I would also like to understand this method better. Amazon issues the refund before receiving the order back?

You get the refund before getting the order from pack station (A locker with a code where the package is kept). Like amazon thinks that I don't need my ordered package anymore and that's why it's changed to Return to Sender in the tracking information by insider. The Return To Sender thing cancels your order, but you are required to call/write them to get a refund, because it doesn't give you it automatically. After getting the refund from amazon, I go to the pack station and just pick up my ordered package. That's it. That's how I think from the information I gathered. But yeah, it has it's pros and cons.