[mothered]

Will the record of my customer support chat for account verification be linked with my chat when I eventually EB customer support?

The point Is, as far as they can see, you haven't done anything wrong with your account's verification - It was a discrepancy that needed to be rectified.

And given It will be sorted, they'd be under the Impression that It was simply an honest/legit Issue.

Sorry if I'm asking a lot of questions/questions that are tough to answer

No problem whatsoever.