[fire]

"Ideal to EB It."

I agree, but from friends and what I've read online they often request POD rather than a return.

I'm referring to the "EB/missing Item method".

Ahhhh I see. I was trying to avoid them opening investigations/requesting a police report by claiming melted battery instead.
Would you say empty box has a better success rate?

You obviously cannot provide a POD for an Item you've claimed to have not received.

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"Ideal to EB It."

I agree, but from friends and what I've read online they often request POD rather than a return. I feel that using the corrupted file method in this case has a low success rate so I wanted to go for disposed of faulty item. Maybe with more expensive mice from them such as the superlight (150 USD) will have a better chance at returns

"Usually when Logitech is done people use PoP and or POD."

For PoD you mean photoshopping the destruction? And logitech products are relatively cheap, <200 USD so I don't think I need s/n, or PoP

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My understanding of the s/n method was that it requires different methods down the line anyways. Such as boxing/disposed of faulty item. Which have you had success with?

nope, literaslly send an sn and complain its broken, photoshop the s/n on the mouse (not even the broken product) and they send u a new one no questions asked

Which country are you in? i tried this when my mouse from logitech legitimately broke but they requested I destroy it instead. So idk if they'll just send a refund without asking for the item back/destruction

canada, this has worked many times too so its definetly worth a shot