[aelizia]

With amazon I've noticed if you DNA products under like $30 and just go through their support options, it's an instant refund without even having to email / talk to anyone.

I've personally experienced mixed results.

hmm ive never heard of that one, is it just a case of asking for a refund through the site as per normal and tick a box "didnt arrive"? might give that a go? if it doesnt work can always just call up the rep and say EB i guess?