[mothered]

Hi, I decided to make DNA with h&m, but because I was not able to pick up the parcel, I called the courier to leave it with a neighbor and so he did, then I wrote in the chat that I did not receive the parcel when I wrote again today I got information that the parcel was delivered and he told me that it was delivered to the neighbor as I asked to which I replied that it was not true and I did not receive the package

did I do the right thing, or is it better to pay back?

Ps. Order value about 150 EUR

Can you give us an update, did you get the refund?

No, i tell them that I found my package.

May I ask why you aborted the SE?