[Jaccmcmcnn]

The label specifically stated no atl, so that was out of the question I guess.

Correct.

If an ATL Is not an option, It's certainly out of the question. That said, drivers take It upon themselves and leave packages unattended - particularly when they're running late for their delivery run. I can 100% confirm Startrack does It.

And no it was not their real signature.

In that case, It can be DNA'd.

I got the response that the package had been successfully delivered by the courier, and that I was suggested to contact the courier for further inquiry.

Their policy says : "We will contact the courier on your behalf and launch an investigation if your order is delayed by over one week of expected time of arrival. If the order is confirmed as lost or missing by the courier, we’ll ship it to you again. Please contact us within five days of delivery with proof of damage, e.g. images, videos etc. and we will arrange for a controlled return of the item/s. Once we receive the item/s concerned we will ship out a replacement as soon as possible. If the item is out of stock or no longer available, we will provide you a full refund for that item. "

Am I covered for this or not?