[mackozdr]

They asked me already what color i want and then send this email




Hi

Thank you for providing that information. Before we can resolve this, we need to gather some information from you first.

A few tasks for you:
- Can you send a photo of the serial found on the back of the device?
- Please also include a valid proof of purchase.

Once you get back to me with the above information, I can proceed.

Best,
PAX Support Team