RE: Trying to SE Insta360 camera. Advice? 10-04-2022, 04:40 PM
#52
(09-11-2022, 03:36 AM)mothered Wrote: @fractalmind0, any updates?
Sorry, haven't been on here for a while. They proceeded to check their warehouse and track by camera the package from the time it was scanned at the facility to the time it was put in a truck for dispatch. Still waiting for that. But they're going above and beyond. I really wasn't expecting it to be that much of a hassle.
Additionally, they said if they can't find evidence the item was damaged during shipping phase, then they will decline the claim.


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