[mammta21]

What did your SE Involve to ultimately warrant the return as requested?

Also, It's very likely the POP will be cross-checked, so how do you plan to circumvent It?

Well basically I used the SN to ask repair online on their website(which is fully automated, not chat with rep required) and use faulty power issue as problem that the PS5 is having. And in the email they sent me they say that POP will be required and looks like they want it to be sent in the box they're providing, with the broken console. So if the box will get lost or do FTID or some other method, they will never receive the "broken ps5" or the POP. @mothered do you think there's a way to make it work?

UPDATE: just got another email from SONY with details on the box arriving, I am attaching a screenshot so might be helpful to better understand.
https://anonfiles.com/Vec6XaA4y9/email_png