[mammta21]

Hello, I have just started a SE for ps5 with SN method and received the automatic email with the details to ship the "broken console". This is what they wrote in the email:

You will be receiving a box from us with prepaid shipping to our repair facility.

Please make sure to read all of the instructions in the Repair Information pack-in that is inside the box. Missing one of these steps may affect how fast we can get your system back to you.

Include a copy of your valid Proof of Purchase
A valid Proof of Purchase should contain:

    Store Name
    Item Name
    Price
    Purchase Date
    Serial Number

Pack the system
Please make sure you pack the system as instructed to help prevent damage while it is being shipped to our repair center.

My question is, after getting the box, how should I proceed? I was thinking of the ftid, is it a valid method? Thanks in advance! Help of the wise @mothered highly appreciated as always!