RE: UPS DNA assistance 09-21-2022, 08:40 PM
#4
(09-21-2022, 03:11 AM)mothered Wrote:It doesn't say any and i've found out its either dhl express or upsQuote:I'm thinking of doing a dna for a website that delivers with ups even though it marks as delivered at my houseWhat type of verification will be required on delivery?
(09-21-2022, 12:52 AM)Doomza Wrote: Honestly depends on which company it is and how the parcel is left. For me DNA best success is when they leave it out in the open on your step or somewhere similar. It's easy to claim then that it wasn't there when you returned.Would i be able to do a chargeback if it fails?
If it's delivered to your actual door with photographic proof and signature then it's harder. Obviously you can still argue your case and claim it's not your signature, not your door etc.
But you then have the issue of UPS driver turning up at your house, so if you live with other people that could be a problem. The company could just decide that there is enough proof from UPS that they did deliver it and deny your claim.
Some companies will take your word and refund you, some will issue a lengthy investigation with various outcomes and some will just deny you.
The company and item value are probably the biggest factors.
(This post was last modified: 09-21-2022, 08:40 PM by stealthysnake88.)




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