[Jaccmcmcnn]

As usual, please reply with their response.

Looking at a further investigation which will take up to 3 days. Also assuming this is looking good.

The fact Is, It was dumped and left unattended on your porch, which Is a strong case when claiming nonreceipt of goods.

Hello, this is a response that I received from the specialist team " Hello,

We recently reviewed your account for order activity details. Your order history shows that you have claimed refunds for items that you experienced a delivery issue with from your recent order ***.

We looked into your order **** that you had previously reported as lost. The carrier of this order has confirmed the complete shipment was delivered to you.

When order activity such as this comes to our attention, we evaluate each account on a case-by-case basis to determine if additional action or account closure is necessary. If this problem continues, we may not allow you to buy on our store "

Im not sure if this is a generic email and the investigation is still going?

I have not claimed any previous refunds on address, account or card before so I'm not sure what's going on