[010restadero]

Update. @mothered

After several contradictions about whether I will receive a refund for the returned items, finally they tell me that they will not proceed with the refund.

But what is truly serious and surprising is that since my "balance" is negative, they have asked me to deposit the difference (50-80€) into a checking account.

And, they add that in the case of not doing so, they will refer the debt to a default management agency to exercise their collection rights and even initiate legal proceedings


What I think I should do is the following:


Request the chargeback, attaching recordings, emails, images of how the package arrived and even a video of how it was opened.

The problem would be that this will reach a court since for a Se'er it is not very appropriate