RE: Help with the empty box method 08-31-2022, 10:12 AM
#5
(08-31-2022, 10:01 AM)rhinofino Wrote: [quote="Ordnael92" pid='1140323' dateline='1661930889']
When performing an EB on a pair of earbuds, you wish to put the blame on the manufacturer.
By talking about tears on the package or broken seals you make it sound like the parcel's been tampered by a thief along its way to you. Given a crime has evidently been committed, you will most certainly be asked to file a PR.
That's a totally unnecessary approach. Just tell them the earbuds were missing and that everything else was fine, no sign of tampering whatsoever. Most sellers won't bother with collecting the charging case, cables etc.
So I literally just say that the earbuds were not in the box, that everything else was?
Does this approach work for the majority of empty box techniques?
Yes that's how majority of them work. This method is pretty good and is successful quite often.
One way they can dispute this is by having cctv in the packaging stage of creating the product. They often don't as majority products get manufactured off-site.
Another issue is if the manufacturer can see the product from within the box i.e. a see through package.
This is why this method works really well on earbuds and some CPU's, due to their weight and packaging.




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