[Starkel]

you can't charge back??

Nop, not all card can chargeback.

Ridiculous to say the least.

Email every department you can think of, regardless of whether or not they're relevant to the claim. If need be, keep repeating It. You're bound to receive a reply, eventually.

Hooo trust me, i will.

every single credit card can chargeback what are you talking about? Even debit cards what kind of bank is this 

Trust me, i can't use chargeback
There is no need to go into details.