[mothered]

The answer was in fr, when he talks about the item, he is not talking about the GPU, but the box.

Understood.

It's very misleading, so they must word themselves correctly,

Because seen before, I ask them a picture of it.

The team that answers me is "account specialist" and his address is in ofm@Amazon

They have very "hard" in their answer and each of them says that the discussion will stop.

Pathetic to say the least.

You're simply requesting evidence of the empty box, which can be fulfilled within a minute. Have you already asked the claim be escalated?