[Nabeshin]

@Nabeshin Sorry upping an old thread. I'm also in Italy, and I'm worried about the possibility of having to file a PR for a future SE I'm planning. Is it difficult/long process? You can't do it online right? You actually have to go to the police station and ask to report a missing item? Do they actually do anything? I hope not.

It's quite easy, you can go to either the local police or the Carabinieri, just go there and tell them you want to file a PR for an item you never received, give them the required info (shop, item, when and how it was delivered, point out you never signed for it) and that's it
After a few months you may or may not receive a letter that might look menacing (the infamous green envelope that contains legal stuff or fines) but in fact it's just a notification that since there are no new updates on your case, it's been dropped/closed and that's it, in fact I only received a single one (so far) of those after 3 PR