[mothered]

One chat which took 4 minuets, Just asked me to confirm about 4 check checks (i declare i have not received my parcel ect ect) and then after i said yes he immediately granted my refund

It doesn't get much easier than that.

(This was $300 and in Australia)

ASOS In Australia seems to be more relaxed compared to the UK and a few other locations, globally.

Thanks for sharing your experience.