[Seeeeee]

The social aspect is very low when it comes to social engineering for refunds. Yeah, you can definitely scam your way into free items you didn't pay for, but how much is it the skill of the "SE"-er, and how much of it is online retailers being stupid. Easy to talk a big game after formulating a plan ahead of time in a text chat where you can set the pace.

Of course, social engineering is an umbrella term, and it covers refunding scams, or fake warranty claims, etc. But it really lacks the finesse or manipulation that real-world person to person social engineering is all about.

Even something as simple as swiping something from a brick and mortar store requires the basis of social engineering, to know how not to arise suspicion. But can you call someone who steals a candy bar or uses an automated refund system a true "social engineerer"?