sony wh-1000xm5 (amazon) success!

Andrea Bags · 07-04-2022, 04:28 AM

(07-04-2022, 03:54 AM)plop442 Wrote:
(07-04-2022, 03:52 AM)mothered Wrote:
(07-04-2022, 03:46 AM)plop442 Wrote: Zero. I had to go through 4 reps on the chat before one, without any hesitation, told me she'd do a replacement. That was all.
Very beneficial to know.

It doesn't get much easier than that.
Congrats.

Indeed. One of the reps I spoke to said even though I cancelled the order, I had to wait until the 5th because it might get delivered, so he couldn't issue a replacement/refund as the system "didn't let him". Pretty sure he was bullshitting as the other rep I spoke to did it as soon as I mentioned if I could get a replacement.

nice