[kissedmoon]

Hey! Sorry, no updates on this one.

Customer service gave me two choices: having a courier pick up the laptop at my address, or take it myself to an official repair center.
When I told them that I disposed of the laptop, they refused to offer me further support, as they kept claiming that they needed the laptop.
This went on for weeks until I decided to give it up.

It seems that at least in Spain they don't provide shipping labels, but instead offer to have a courier pick up the product. This has happened with three other companies I tried to SE.
I don't know if it's a legal thing, but it seems to be the case from my experience.

I'm thinking that sealed box method would work better. I cannot attempt it at the moment but hopefully I'll be able to in a few weeks... Perhaps you should give it a try.

Well, I can't to that method since I never had the product in the first place.

Buy the actual product first and then do that.