[glister1989]

After communicating with support the following was said( over the phone), the system shows a recommendation and request for a refund of my funds, but because of the blocking of the account it is canceled and the payment is listed as unprocessed.  What to do next, friends?

The payment can be processed, but It cannot be done with a blocked account, so ask them what other alternatives are there to process the refund.

It's a vicious circle.
The return is approved, and the process is pending.
Some consultants said that it was necessary to unlock the account, while others said that it was not necessary. Yesterday I received information that the payment is being processed and will be received soon, but today I received information on the infoline that the account should be unblocked.

rather the department that deals with it, does not want to do it. It turns out there is a return, but on the other hand there is no return. My account may have gone to eternal ban lol. I don't see any other option. The interesting thing is that on the infoline and in chat I was assured yesterday that blocking the account would have no effect on the refund, but today it's different