[BetterThings2]

Just my 2 cents on my experience using this method (first time using it) I ordered an Item then cancelled it in transit, and got the customer refused order message. I contacted support and mentioned I didnt cancel it, the rep had a replacement sent out (my original package never made it to me) Finally a few hours after I recieved my replacement I get an email stating that because the orginal package got sent back that I will be getting a refund. So it seems like if you can get them to initiate a replacement the same day you should be able to get the replacement product as well as the refund for the og package not making it. Sorry for the long post just thought I share my experience, would love to know what you all think.