[Geckoo]

and requested to speak to a supervisor or a senior rep.
She then told me that there isn't one available atm. I ask if I call another time will I be able to speak with one, to which she replied that only her and her colleagues are available, no seniors.

Complete nonsense.

First she said there Isn't a senior rep available at the moment, and then said there's no one on a senior level. Contact them again and "demand" your claim be escalated.

So I am basically still waiting on the photo evidence and the copy of manifesto, which was declined to me multiple times.

Please reply when you receive their response.

What are next moves here?

As per the first quote above.

Contacted again, asked for the basic stuff and demanded to speak to supervisor/senior rep, got hung up on after being told to wait.

Called second time and the girl was useless relaying me the same info as before, they’ll contact me when the search has been done.

Not my proudest moment but I went full Karen on her, demanding to speak to someone higher up. First said there isn’t one availible, then there isn’t one as they are all equal…

I don’t know how to summon the manager or even if one is able to speak with one while dealing with Zalando….



I hardly believe this search will provide positive a outcome, I think I should be preparing for the alternative.

Idk what to do…