[mothered]

(we have closed your accounts with Amazon. We took this action because you have continuously requested refunds or replacement shipments for a high number of your orders. Of course, every now and then there may be a problem with an order, but we are not prepared to continue to give you refunds or replacement deliveries to this extent.)

The keywords are:

we are not prepared to continue to give you refunds or replacement deliveries

Essentially, It means they will not "continue" to Issue refunds/replacements - with future claims.  There's no mention of the current refund, so unless new evidence comes to hand, you should still receive It.