[Andrea Bags]

we have reviewed our decision to close your account and found it to be in accordance with our policies. Therefore, your account will remain closed.

Your account is directly linked to an account that we have closed for abuse of our services, in violation of our Terms of Service.
Therefore, we will not arrange for a replacement or refund for the item in this shipment.

We may not respond to further emails regarding this matter.

Kind regards,

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They linked you to one of your previous accounts.

You'll never be able to get this refund.

Take the L or charge back

And ask Amazon to delete your account
And delete all other accounts.

they won't delete the closed account