[Danteraz]

What would you recommend me to do, if I am in the following situation, I am trying to refund 2x iphones 13 pro max that they sent me by otp and for some reason when I arrive I managed to make me leave the package without giving the otp and yet that same day in the afternoon it appeared delivered and it happened that the delivery man spoke to technical support because he returned to my house and left him waiting and for some reason when I returned to Attend to him he mentioned that he had just spoken to the technical support and they provided him with the otp so I did not worry, without taking care of giving him the otp myself because he had achieved it on his own and left, What should I do? I tried to claim that the order didn't come and I was denied, so I felt nervous. I am from Mexico and I will appreciate the advice