[stevenadams2323]

I sent a screenshot of the entire email. And I did mention what you advised.

They're completely Ignoring the police officer's Incapacity to provide the report.

Request your claim be escalated on the above grounds.

Ok not celebrating yet, but I just received an email saying that a refund for my order is being processed. Is this going to legit work?

---

They're completely Ignoring the police officer's Incapacity to provide the report.

Request your claim be escalated on the above grounds.

Ok not celebrating yet, but I just received an email saying that a refund for my order is being processed. Is this going to legit work?

@mothered

hi mate by any chance could you send a screenshot of the email with you and the police? currently in the same situation but i havent heard back form them on email for a couple days now. everytime i speak on the phone they INSIST on hard copy or the investigation is on 'hold'.

Writing a very wordy email to them as we speak.