RE: Amazon Refund Problems 06-22-2022, 10:34 AM
#8
(06-22-2022, 05:40 AM)mothered Wrote:(06-21-2022, 06:45 PM)redmex2 Wrote: Order 200-300$, grab the package.
Contact amazon -> package was delivered to me, package seems ok, no damage, but the item is not inside.
That's all.Quote:package seems ok, no damage^ Don't mention the package condition when there's no reason to.
If the claim Is declined based on (for example) the weight recorded at the carrier's depot, you can then use the damaged package to your advantage.
Consider It a backup plan.
Good additional info. But they really check for weight? I dont get it exactly, how amazon check and protect.
On my iphone-try the package was really damaged. there was an 8-10 inch hole, where u can really grab the phone out off. But with this, amazon still refused to refund something.
Do you have any idea, why it failures so much for me rn.?
I didnt changed anything and i cant localize if they really blacklist/redflagged me, or they changed something by themselve.
On refund/item loss request, they want always a couple of question answered and delivered to their investigation email.
After this, they refund. I think it's possible, that someone checked this multiple emails and saw the matches between?
For now, whatever i try, they want a police report. instantly. i use mainly chat or email, in chat, some agent's answering within 20 seconds and spamming instant "police report"
i feel, the behavior changed a bit to me. from friendly to end it fast with police request. they see something, but i dont know whaaaaaaaaaat. haha
I also noticed on some retoure, they only afford UPS (pickup) and DHL (qr-code) not anymore print the Label (but only checked after FAIL and returned the item)
Maybe they have some section for "bad accounts" to put them in a corner? But i still dont understand, why i can create, buy and get the item, when im flagged?!
(This post was last modified: 06-22-2022, 10:37 AM by redmex2.)


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