[aelizia]

been wanting to SE some airpods max, anyone done it before and what method worked for you?

@mothered
Just an update on this, just received this email,

As soon as we were notified that you had not received your goods, we initiated an investigation internally and with our carrier.
On conclusion of our investigation, we have determined that the delivery was completed successfully to the address provided. We cannot accept liability for orders that go missing after the delivery has been completed. For this reason, we are unable to issue you with a replacement or refund.
In this case, it appears that you may have been the victim of a crime, which is outside our scope of support. You may wish to contact your local Police to help you investigate this further. We will support the police in their inquiries if requested.

What we think then, go return in store and have a go somewhere else?