RE: Zalando LIT failed, help 06-21-2022, 03:52 PM
#18
So I called them for an update and rep told me that based on tracking I cant be ref because the parcel never reached dhl.
I tell him I was being told for two months that parcel didnt contain the items, and suddenly different story??? I commented how they screwed up and are now changing the story..
I insisted on pictures and info from the manifesto, he’ll try to get them but I wouldnt hold my breath..
If I ask for a senior rep I think he’ll stick to the story about the tracking id not showing anything..
What are my options?
@mothered
I tell him I was being told for two months that parcel didnt contain the items, and suddenly different story??? I commented how they screwed up and are now changing the story..
I insisted on pictures and info from the manifesto, he’ll try to get them but I wouldnt hold my breath..
If I ask for a senior rep I think he’ll stick to the story about the tracking id not showing anything..
What are my options?
@mothered
(This post was last modified: 06-21-2022, 06:03 PM by Geckoo.)


![[+]](https://sinister.li/images/modern/collapse_collapsed.png)