RE: Lenovo 06-15-2022, 01:01 PM
#5
(06-15-2022, 12:35 PM)Andrea Bang Wrote:(06-15-2022, 06:57 AM)SpainAmbassador Wrote:you sent a package to them?(06-15-2022, 04:06 AM)Andrea Bang Wrote: Thinking of trying them out. Anyone had good luck recently?
I've been in a back and forth with them for about a three weeks now, using the corrupted file method.
They aren't budging though.
(06-15-2022, 12:54 PM)shinee Wrote:(06-15-2022, 06:57 AM)SpainAmbassador Wrote:(06-15-2022, 04:06 AM)Andrea Bang Wrote: Thinking of trying them out. Anyone had good luck recently?
I've been in a back and forth with them for about a three weeks now, using the corrupted file method.
They aren't budging though.
I got an UPS label for a repair return from them actually fairly easily. Now I just dont know how to go about it. The label is adressed to a UPS distribution center and not directly to them. and idk how to get dry ice in germany XD
They wouldn't provide me with a label. Instead they offered me to have someone from DHL to pick it up at my house, or to bring the laptop myself to an authorized repair shop.
I didn't like either option, so I proceeded with the "disposed of faulty item method".
They have been requesting pictures of the laptop, and I've been sending them corrupted files over and over, but they keep insisting.
I will keep insisting on my end though.




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