[plks808]

So I recently tried EB method on some airpods on amazon. When i was chatting with  customer service, i've got a message that they are going to share my concern with the relevant department and they will contact me on my registered email address within 24-48 hours. I've basically tried telling them to speed up the process but they said they can't do anything. and i have to wait  This has never happened to me before. What should I be expecting?