[aelizia]

got the airpods today, went on the live chat with apple and this is what they said:

"I will submit an internal request to the courier

The carrier Is not on-site, so they've actually submitted an "external" request.

It's not Important, I'm just correcting their wording.

so that the matter is thoroughly investigated our request will be reviewed within 2 business days, then once there is any update available you will also be informed.

Apple has opened an Investigation (which Is not what you'd want to take place), as opposed to neglecting to cross-check the consignment and approve the claim.

Perhaps this Is an Indication of complying with company policy, whereby they'll be Investigating claims from this point forward.

"you will receive an email asking you to reply with 6 pictures of the box one of each side, and a police report as part of the investigation process."

It's likely they'll use the Item weight to decline the claim.

As such, you'd need to make the box appear as though It was tampered with, hence the AirPods were (seemingly) stolen before the package reached your address.

hmm okay, i guess ill just try and do some little things here and there to try and make it seem so