[Specialbrewmike]

I am in the UK also i missed my reply from itel but got it today there asking:

When was the processor purchased?
Have you made any hardware changes recently or software updates (including BIOS update)?
Was the issue always present or did it just occur recently?
Was the CPU overclocked?
Have you used any XMP profile?
Did the CPU used to work with the configuration you are using?


Please describe in great detail, the tests that you have performed and what components we're used during testing.



Please confirm:

The BIOS version on all motherboards used for testing are fully compatible with the processor number and its spec code.
All the other essential components (motherboard, power supply, memory, and video card—if applicable) have been individually tested and confirmed to be operational except the processor.
All other components we're checked to be compatible with the processor.


In case we haven't heard from you, we will follow up on this case in a few business days.



Thank you for your understanding and if you have any questions please do not hesitate to contact us.





FILLED IT IN WILL UPDATE WHEN I GET A REPLY...