PEB DHL question 06-06-2022, 04:04 PM
#1
I have an ongoing SE with a designer retailer. They use third party warehouse to ship their items. I ordered two T-shirt’s from them and claimed only one arrived. They are investigating into this and this has been ongoing for some weeks now. I called earlier to chase and the rep on the phone told me they are cross checking dispatched and shipped weights with DHL. The T-shirt weighed 180g. However the parcel exactly as it was sent to me minus the T-shirt I am trying to SE weighs 0.515kg and on the DHL label it states the parcel weight as 0.5kg. Does this work in my favour? @mothered what’s your opinion


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