[ed.elric748392]

I tried the "not the product in the package" but it did not work.

What were the events of your SE?

So the only solution is to send the game back

Box them.

I had the empty box method. It was 64€ but it didn't go through because they told me that there was a normal weight when I sent it.

so my only way is to do an FTIP.
I've looked at a few ebooks but I'm not sure about me.
The return is done with a Colissimo voucher