[mothered]

Hi,
These are questions they have asked in the email. What should I say ? Please guide.

Please can you let me know which blades you have purchased?

Please can you let me know how many blades from the pack have been used?

Have you used any pre-shave foam or gel before shaving? If so, please can you let me know which product you used?

Have you used these blades before?

Also, you mentioned in your email that blades are in bad shape, please can you describe the issue with the blades?

Have you contacted your doctor regarding the cuts?

Please can you also let me know the production code which is located either on the back of the blade or on the very top of the blade?

If you still have the blades, please keep hold of them for the next two weeks, in case our Quality Assurance team would like to retrieve them for internal inspection.

Once I have this information, I can help further. I look forward to hearing back from you soon.

It's not difficult to answer.

Let us know which questions you need assistance with.

Hi, I need assistance with all of them as I don’t shave and don’t know how to respond to these to make a linear narrative story !

There's a few questions that can be answered with closed eyes, so name those that you're having Issues with.