[mothered]

My mate was on holiday in america, ordered a macbook air and said it was an empty box, his order history on the american amazon had nothing and got an instant refund. His account is aged but has history of refunds.

The nature of the refund speaks for Itself - a brain-dead rep approving a claim for a missing Item weighing In excess of 1 Kg.

It makes you wonder why reps of that calibre are employed.

If only every rep was like that haha. Some of these reps are acting like they own the damn company... love me a bit of globalisation and low skilled workers intepreting my case, a bit of friendliness they will do whatever you want.

Agreed In every facet.