[Fagottino89]

I made a police report and sent it to them and I've requested a chargeback from the bank

May I ask why you've hit a chargeback, when there's every chance the claim will be approved by Amazon?

they denied the police report saying that they need more stuff, but the police are saying they won’t do anything as they don’t think a crime has happened so idk what to do

You need to be adamant and keep insisting with your version, telling what the police told you and keep contacting them on a regular basis