[LawDogUSA]

Ok bro, relax a bit, seriously, relax. From what you showed I would expect a refund to be coming, sounds like you have emails going everywhere and they are busy, they got nailed this past year, so try and only deal with the specialist or the refund person. You have a victory regardless because your bank has to back you, you have Amazons email, and that should be plenty to get you a charge back.

Sounds like the refund is coming, try that course and send that person a response saying it's not here and it's passed the time. See what they say. 90days is a reality because they got a fake from you. And you're flagged, even though you got a received correct item email. They will make you wait. You have to keep at it, properly though. And your bank should back you 100%.