[johnnyboiog88]

This is now after a couple months of sending emails back and forth.

At first I had packaged the wrong item for the return in the box so they denied me a refund (this was after my account was closed already). After that I explained to them that it was by mistake and they provided me with a new return label and I returned the correct item (keep in mind, this whole process took a month or two since I kept receiving emails from what I assume was a team of ''specialists'' who resided in a different country and were copy pasting the phrases they used in the emails. They didn't put any effort into helping me at all). 3 weeks after I sent them an email again and they told me they saw that I returned the correct item and arranged a refund for me, and that it would appear in my bank balance within a week. Well that was the last well written email I received, and that was over a month ago. The next few emails were very poorly written and kept saying that they received a different item. They also warned me that they wouldn't respond to any new emails, and since 3 weeks I haven't heard anything from them.

Yesterday I received a response from ofm on jeff bezos' behalf after sending him an email explaining the issue, and they still kept claiming they hadn't received the actual item but instead a wrong one. Also said they won't respond to anymore emails.

Is there anything left to do? It is a huge sum.

At this point I would have to suggest a chargeback on the card you used.