[kxng]

Will you be dealing with an Individual seller, or a decent-sized company?

Perfect to DNA It.

Check If they're responsible for loss of goods during transit.

It's a decent-sized company.
I've sent them an email, and here's what they said:

Thanks for reporting this case quickly.
When I saw this arrive yesterday, I immediately started an investigation at PostNL since the track and trace code indicates that it has already been delivered.
We expect that we will have more clarity about this shipment within 1 to 2 weeks.  Hopefully this is misplaced at PostNL and in the meantime it will be offered again at your home, but we'll have to wait and see what comes out of the PostNL investigation.

A good ol' Investigation has been opened.

Get In contact with them after a week or so, and ask where your claim stands.

I asked them about the investigation and they said they're still waiting on an update from the shipping company.

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Will you be dealing with an Individual seller, or a decent-sized company?

Perfect to DNA It.

Check If they're responsible for loss of goods during transit.

It's a decent-sized company.
I've sent them an email, and here's what they said:

Thanks for reporting this case quickly.
When I saw this arrive yesterday, I immediately started an investigation at PostNL since the track and trace code indicates that it has already been delivered.
We expect that we will have more clarity about this shipment within 1 to 2 weeks.  Hopefully this is misplaced at PostNL and in the meantime it will be offered again at your home, but we'll have to wait and see what comes out of the PostNL investigation.

Hey could you please give an update? I'm in the same situation with bol.com as well, kinda. Did the FTID, they found my package because I used their PostNL TID, and they are just sending that package back since I just added a random item in it.

I didn't use FTID. Is the item you're trying to SE sold by Bol.com or a 3rd party seller?